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Reputation Management

Reputation management that grows calls from Google Maps

For years we have helped local businesses increase phone calls, form submissions and Google Maps visibility. Reputation management protects that: more five-star reviews, faster responses, and a profile that keeps winning the map pack even when a bad review lands.

2,000+Calls in a year from Google Maps alone for Herrera Law Firm
1,600Google Maps calls a year for Loomis & Greene
+80%Call clicks year over year for Vega & Associates
24hTarget response time to every new review

What We Provide

Reviews, responses and a map listing that works

Review Generation

Simple systems that ask happy customers for a review at the right moment, by text and email, on the platforms that matter.

  • Review request automation
  • QR and link kits
  • Platform mix: Google, Facebook, Yelp, industry sites

Review Responses

Every review answered within a day in your voice, including the negative ones, which is what prospects actually read.

  • Daily monitoring
  • Written responses in your voice
  • Escalation for disputes

Google Maps Marketing

Google Business Profile optimization, posts, photos, Q&A and categories that move you into the map pack.

  • Profile optimization
  • Weekly posts and photos
  • Citation clean-up

Negative Review Strategy

Policy-violating reviews flagged for removal, legitimate ones answered and outweighed by new five-star reviews.

  • Removal requests
  • Response strategy
  • Recovery campaigns

Monitoring & Reporting

Mentions, ratings and review velocity tracked across platforms and reported monthly.

  • Cross-platform monitoring
  • Rating and velocity reports
  • Competitor benchmarks

Local SEO Tie-In

Reviews are a ranking factor. Reputation work feeds straight into the local SEO plan.

  • Review schema
  • Location pages
  • Local link building

Case Studies

Real Campaigns.
Real Numbers.

Screenshots straight from Google Business Profile, Search Console, Ahrefs and Google Ads for aStash clients. No projections, no mock data.

81% share of local voice for "immigration attorney" in Houston – dashboard screenshot
Immigration Law · Local SEO · client for 4 years

81% share of local voice for “immigration attorney” in Houston

+56%search impressions (44.0K → 68.8K)
+80%call clicks (2.7K → 4.8K)
+43%website clicks (2.9K → 4.2K)

Vega & Associates, year over year on Google Business Profile. Across a 13×13 grid covering 8 miles of Houston the firm averages position 3 on the map.

5× more leads for a Colorado law firm – dashboard screenshot
Law Firm · SEO · client for 5+ years

5× more leads for a Colorado law firm

5×leads from SEO only
1,600Google Maps calls a year, up from ~300
1,045#1 rankings in Loveland (+405)

Loomis & Greene had switched three agencies before aStash. Five years later they still rank #1 for 318 Fort Collins and 149 Greeley searches.

FAQ

Straight answers before you call.

Anything else? (970) 399-9004 reaches a person in Fort Collins, not a call center.

Can you remove bad reviews?

Only reviews that violate a platform’s policy can be removed, and we file those requests. Legitimate negative reviews are answered well and outweighed by new positive ones.

Is buying reviews an option?

No. It violates every platform’s rules and Google removes them. We build real review velocity from real customers.

How many reviews should I expect?

Most local businesses go from a handful to 5 to 15 new reviews a month once the request system is running.

Is this included in SEO plans?

Review generation and responses are part of every local SEO plan. Full reputation management adds monitoring, removal requests and recovery campaigns.

Get a free reputation audit for your business.