WordPress Website Support Services

Beyond the initial warranty, we offer ongoing monthly maintenance services to keep our clients’ solutions up to date. See more about our Maintenance Packages here.
What is exluded:

• Support for any problems or errors arising with, or caused by the hosting system.
• Support for any problems or errors arising with, or caused by customer error.
• Systems developed by agencies other than aStash are not covered by the warranty.
• Any web development task requested that was not explicitly listed when buying a package. This may include, but is not limited to: graphic design, CSS changes, layout changes, moving or adding content, any new functionality, additional form fields and/or field validation, and problems caused by customer site administration.
• This website warranty plan is limited to fixing errors and assistance with website and database problems. This plan does not allow for complete or partial redesign of the existing site. The developer can advise the customer on any requested work that falls within these bounds that may require a separate package.
• This website warranty plan does not include making any changes to existing Meta-tags,
  Alt-tags, Titles, Keywords, Page Descriptions, or any other similar changes. These tasks fall under the scope of Search Engine Optimization or Website Marketing and require a different package.
• Website Analysis and reporting of website traffic, analysis of visitors, and breakdown of traffic sources are not included in warranty and require the other package.